“I thought we figured all this out in the offer!”
It’s a common misconception. Once the initial offer is negotiated, everybody signs the contract, we celebrate, and then we just move along to closing, right?
Not exactly.
The reality is that negotiation can happen at many points throughout a real estate transaction. Understanding that from the beginning can help alleviate some of the confusion—and frustration—when something brings everyone back to the table later.
Buyers and sellers sometimes approach negotiation like this:
If I give them this, they win.
A skilled agent is thinking about it differently:
What matters to my client? What matters to the other party? And is there a solution that gets my client where they ultimately want to go?
Because ultimately, negotiation isn’t about winning every point.
It’s about getting you to your goal.
Yes, the first negotiation is the obvious one: the offer.
But even here, there’s more to negotiate than most people realize.
Price is important, of course, but there’s a reason the contract contains all those other blanks. An offer can include a proposed closing date, earnest money, requests for seller-paid closing costs, buyer broker compensation, financing terms, contingencies and more.
That’s why when someone asks an agent, “Do you think the seller will take $XXX?” the answer may be: Send over a complete offer.
The seller isn’t necessarily evaluating one number. They’re evaluating the entire package.
That’s especially important when there are multiple offers. The highest-priced offer isn’t automatically the “best” offer if another one has terms that are more attractive to the seller.
Want to Dig a Little Deeper?
Georgia REALTORS® created a helpful handout outlining 5 Important Things—Other Than Price—Sellers Should Consider When Evaluating an Offer, including earnest money, contingencies, financing and the proposed closing date.
[View the Georgia REALTORS® handout here.]
And this is often the first place emotion enters the transaction.
A seller may feel insulted by a low offer. A buyer may be afraid to ask for closing costs because they don’t want to offend the seller.
This is where we encourage clients to do something that can make the entire transaction easier:
Assume good intentions.
If a buyer asks for significant closing-cost assistance, don’t automatically assume they’re trying to squeeze every dime possible out of the seller. They may need their available cash for the down payment and simply need help with closing costs to make the purchase work.
Likewise, if a seller counters an offer, it doesn’t necessarily mean they’re being difficult. There may be something about the buyer’s offer that simply doesn’t work for them.
Sometimes getting that initial offer negotiated is straightforward.
Other times, you feel like you’ve gone three rounds in a boxing match.
But eventually, everyone agrees, the contract becomes binding, everybody celebrates and this is the part on HGTV where they hug and say:
“You just bought a house!”
Except...not quite.
We’re just getting started.
Once the home is under contract, a buyer will often have a home inspection performed. Depending on the terms of the contract and what that inspection reveals, there may be another conversation about repairs or other solutions.
And here come those pesky emotions again.
When a buyer sends over a long list of concerns, a seller may feel like their home is being picked apart. After all, this is the house they live in every day. The
y may have raised a family there, celebrated holidays there and made years of memories there.
For the buyer, the reaction can be just as emotional. If the seller declines a repair request, the buyer may immediately think:
They’re being unreasonable!

This is where perspective matters.
What are the actual dealbreakers?
Are you willing to walk away from a home over a burned-out lightbulb or a misaligned cabinet hinge? Probably not.
A significant foundation issue? That’s a very different conversation.
For sellers, the same principle applies. Is declining a reasonable solution really worth jeopardizing the transaction simply because “it’s the principle of the thing”?
Your home is personal. The negotiation shouldn’t be.
A good agent can help both buyers and sellers separate the emotional reaction from the actual decision that needs to be made.
Okay. We’ve negotiated the offer. We’ve made it through inspections.
We’re done now, right?
Nope. Not necessarily.
Next comes the appraisal when one is required, and it can bring its own set of questions.
Maybe everything comes back just as everyone hoped.
Or maybe the appraised value creates an issue that needs to be addressed. Depending on the loan and circumstances, an appraisal can also identify repairs or property conditions that must be resolved before the transaction can move forward.
Here we go again.
Depending on the contract and financing involved, the parties may find themselves discussing price, repairs, contributions or other possible solutions.
By this point, everybody can feel tantalizingly close to the finish line—which can also mean patience is wearing thin.
That’s when it’s especially important to remember:
Not every request is an attempt to take advantage of the other party.
Sometimes a problem is simply a problem.
The question becomes: Can we solve it?
The offer, inspection and appraisal are three common points where additional negotiation may occur.
They aren’t the only ones.
A buyer’s financing circumstances could change. Someone may need to request a different closing date. A title issue could create a delay. A repair might not be completed when expected. Something discovered during the final walkthrough may need to be addressed.
And then there are the things that absolutely nobody anticipated.
Because real estate.
Some transactions move from contract to closing with very few bumps in the road. Others require multiple conversations, amendments, compromises and creative solutions along the way.
The important thing is to keep the ultimate goal in sight.
One of the most valuable things an experienced agent can bring to a negotiation is perspective.
When you’re buying or selling a home, it’s easy to get caught up in the moment:
“I’m irritated.”
“I want them to fix this.”
“I’m not giving them another dime.”
“It’s the principle of the thing.”
Your agent can help you turn that emotional reaction into a more useful question:
“Does this actually affect whether I should buy or sell this home?”
Sometimes the answer is absolutely yes.
Sometimes it’s no.
A skilled negotiator helps you determine what matters, what doesn’t, when it’s worth pushing and when letting something go may be the better path toward accomplishing your larger goal.
That doesn’t mean giving in just to keep a deal together. Your agent’s job is to represent your interests.
But good negotiation isn’t measured by how many times you got the other side to say yes.
Sometimes it’s measured by knowing which yes actually matters.
The Goal Isn’t to “Win.” It’s to Get Where You’re Going.
Negotiation isn’t a single moment in a real estate transaction.
It can begin with the very first offer and continue through inspections, appraisal, financing, timelines, final walkthrough—and sometimes right up until closing day.
That’s why having an agent who understands the contract is only part of the equation.
You also want someone who can communicate clearly, keep perspective when emotions run high, work professionally with the agent on the other side and help you evaluate your options when something unexpected happens.
Because in real estate, getting an offer accepted isn’t the finish line.
It’s the beginning of everyone working together to get you there.
Our Guides & Resources page has tons of information, check it out!
Negotiation can look very different from one transaction to the next. We sat down with experienced Coldwell Banker Free Realty agents to talk about what happens when negotiations get complicated, how they help clients keep perspective, and some of the situations they’ve encountered along the way.
Watch our “You Don’t Just Negotiate Once” panel discussion →